Frequently Asked Questions



Basic Information

1. Why was the Notice issued?

The Superior Court of Mecklenburg County, North Carolina, authorized the Notice. You have a right to know about the proposed Settlement of this class action lawsuit, and about all of your options, before the Court decides whether to grant final approval of the Settlement. The Notice explains the lawsuit, your legal rights, what benefits are available, and who can receive them.

The lawsuit is called Hammond et al. v. Omni Healthcare Financial Holdings, et al., Case No. 26CV006867-590. It is pending in the Superior Court of Mecklenburg County, North Carolina. The people that filed this lawsuit are called the “Plaintiffs” (or “Class Representatives”) and the companies they sued, Omni Healthcare Financial Holdings, Omni Healthcare Financial LLC, and Injury Finance, LLC, are called the “Defendants.”

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2. What is this lawsuit about?

This lawsuit alleges that during the January 2024 cyberattack on Omni Healthcare's network an unauthorized third party accessed certain files on Omni Healthcare’s network. These files may have contained personal information such as names; dates of birth, demographic information, CPT codes, medical record numbers, treatment and diagnosis information, dates of treatment; provider names, and/or sleep study details and results; and in some instances, Social Security numbers, health insurance, and/or financial account information (collectively, “Private Information”).

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3. What is a class action?

In a class action, one or more individuals sue on behalf of other people with similar claims. These individuals are called the “Plaintiffs” or “Class Representatives.” Together, the people included in the class action are called a “Class” or “Class Members.” One court resolves the lawsuit for all Class Members, except for those who opt out from the settlement. In this Settlement, the Class Representatives are Latasha Hammond; Dawn Hairston; Kiana Brown; and Earnest Corbett. Everyone included in this Action are the Class Members.

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4. Why is there a Settlement?

The Court did not decide whether the Plaintiffs or the Defendants are right. Both sides have agreed to a Settlement to avoid the costs and risks of a trial, and to allow the Class Members to receive benefits from the Settlement. The Plaintiffs and their attorneys think the Settlement is best for all Class Members.

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Who is in the Settlement?

5. Who is included in the Settlement?

The Court has defined the Class as: “All individuals in the United States whose Private Information was impacted by the Data Incident, including all those who were sent notice of the Data Incident by Defendants.”

If you are not sure whether you are a Class Member, you can ask for free help any time by contacting the Settlement Administrator at:

Omni Healthcare Data Incident Settlement
c/o Settlement Administrator
P.O. Box 25226
Santa Ana, CA 92799-9958
Email: info@OmniHealthcareSettlement.com
Call toll free, 24/7: (833) 386-6591

You may also view the Settlement Agreement here.

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6. Are there exceptions to being included?

Yes. Excluded from the Class are: (1) Defendants Omni Healthcare Financial Holdings, Omni Healthcare Financial LLC, and Injury Finance, LLC and its parents, subsidiaries, officers and directors, and any entity in which Defendants have a controlling interest; (2) anyone who validly excludes themselves from the Settlement; (3) governmental entities; (4) the Judge in this case, and the Judge’s family and staff; and (5) anyone who perpetrated the Data Incident.

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The Settlement Benefits

7. What does the Settlement provide?

All Settlement Class Members may claim Medical Data Monitoring and one of the Cash Payment options. The benefits are explained in more detail below.

Medical Data Monitoring. All Settlement Class Members are eligible to enroll in three years of CyEx Medical Shield Complete. This comprehensive service comes with $1 million of medical identity theft insurance, and includes monitoring for:

  • healthcare insurance ID exposure

  • Medical Record Number (MRN) exposure

  • unauthorized Health Savings Account (HSA) spending

If anything suspicious happens, you will be able to talk to a fraud resolution agent to help fix any problems.

Cash Payment Options

  • Cash Payment A – Documented Out-of-Pocket Losses. If you incurred actual, documented out-of-pocket losses due to the Data Incident, you can submit a claim for reimbursement up to $5,000.00 per Settlement Class Member. The losses must have occurred between January 18, 2024, and September 3, 2026.

    This benefit covers unreimbursed out-of-pocket expenses like:

    • losses because of identity theft or fraud

    • fees for credit reports, credit monitoring, or freezing and unfreezing your credit

    • cost to replace your IDs

    • postage to contact banks by mail

    To receive reimbursement for Documented Out-of-Pocket Losses, a Settlement Class Member must elect Cash Payment A on the Claim Form attesting under penalty of perjury to having incurred documented losses.

    You must send supporting documentation, like bank statements or receipts, to show how much you spent or lost to prove your claim for Documented Out-of-Pocket Losses. You can also send notes or papers you made yourself to explain or support other proof, but those notes or papers alone are not enough to make a valid claim. Your documentation and notes should show that the expenses or losses incurred were because of the Data Incident.

    You cannot submit a claim for reimbursement for expenses or losses that have already been reimbursed or paid by a third party.

    Cash Payment B – Alternate Cash. Instead of the benefits in Cash Payment A, you may elect to receive a one-time cash payment of $40.00.

    You do not have to provide any proof or explanation to claim this payment.

If you have questions about these benefits, you can ask for free help any time by contacting the Settlement Administrator at:

Omni Healthcare Data Incident Settlement
c/o Settlement Administrator
P.O. Box 25226
Santa Ana, CA 92799-9958
Email: info@OmniHealthcareSettlement.com
Call toll free, 24/7: (833) 386-6591

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8. What claims am I releasing if I stay in the Class?

If you stay in the class, you won’t be able to be part of any other lawsuit against Defendants relating to the issues that this Settlement covers. The “Releases” section of the Settlement Agreement (Section XI) describes the legal claims that you give up if you remain in the Class. The Settlement Agreement is available here.

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Submitting a Claim Form for a Settlement Payment

9. How do I submit a claim for a Settlement benefit?

The fastest way to submit your Claim Form is online here. If you prefer, you can download a printable Claim Form here and mail it to the Settlement Administrator at:

Omni Healthcare Data Incident Settlement
c/o Settlement Administrator
P.O. Box 25226
Santa Ana, CA 92799-9958

You may also contact the Settlement Administrator to request a Claim Form by email info@OmniHealthcareSettlement.com, or by U.S. mail at the address above.

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10. Are there any important Settlement payment deadlines?

If you are submitting a Claim Form online here, you must do so by September 3, 2026. If you are downloading a Claim Form here and submitting a claim by U.S. mail, the completed and signed Claim Form, including supporting documentation, must be postmarked no later than September 3, 2026.

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11. When will the Settlement benefits be issued?

The Court will hold a final approval hearing on August 13, 2026 (see Question 18). If the Court approves the Settlement, there may be appeals. We do not know if appeals will be filed, or how long it will take to resolve them if they are filed.

Settlement payments will be distributed if the Court grants final approval, and after any appeals are resolved.

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The Lawyers Representing You

12. Do I have a lawyer in the case?

Yes, the Court has appointed attorneys Scott E. Cole of Cole & Van Note and Casondra Turner of Milberg PLLC, to represent you and other Class Members (“Class Counsel”).

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13. Should I get my own lawyer?

You will not be charged for Class Counsel’s services. If you want your own lawyer, you may hire one at your expense.

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14. How will Class Counsel be paid?

Class Counsel will ask the court to approve up to $240,000.00 as reasonable attorneys' fees and up to $20,000.00 as reasonable costs of litigation. This amount will be paid by Omni Healthcare.

Class Counsel will also ask for Service Award payments not to exceed $2,500.00 for each of the Class Representatives. Service Award payments will also be paid by Omni Healthcare.

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Excluding Yourself from the Settlement

15. How do I opt out of the Settlement?

If you do not want to be part of the Settlement, you must formally exclude yourself from the Settlement. This is called a Request for Exclusion, and is sometimes also called “opting out.” If you opt out, you will not receive Settlement benefits or payment. However, you will keep any rights you may have to sue Omni Healthcare on your own about the legal issues in this case.

If you exclude yourself, you are telling the Court that you do not want to be part of the Settlement. You will not be eligible to receive any Settlement benefits if you exclude yourself.

The deadline to exclude yourself from the Settlement is August 4, 2026.

To be valid, your Request for Exclusion must have the following information:

  1. the name of the Litigation: Hammond et al. v. Omni Healthcare Financial Holdings, et al., Case No. 26CV006867-590, pending in the Superior Court of Mecklenburg County, North Carolina;

  2. your full name, mailing address, telephone number, and email address;

  3. personal signature;

  4. the words “Request for Exclusion” or a clear and similar statement that you do not want to participate in the Settlement.

You may only exclude yourself—not any other person.

Mail your Request for Exclusion to the Settlement Administrator at:

Omni Healthcare Data Incident Settlement
ATTN: Exclusion Request
P.O. Box 25226
Santa Ana, CA 92799-9958

Your Request for Exclusion must be postmarked by August 4, 2026.

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Commenting on or Objecting to the Settlement

16. How do I tell the Court if I like or do not like the Settlement?

If you are a Class Member and do not like part or all of the Settlement, you can object to it. Objecting means telling the Court your reasons for why you think the Court should not approve the Settlement. The Court will consider your views.

You cannot object if you have excluded yourself from the Settlement (see Question 15).

You must provide the following information for the Court to consider your objection:

  1. the name of the Litigation: Hammond et al. v. Omni Healthcare Financial Holdings, et al., Case No. 26CV006867-590, pending in the Superior Court of Mecklenburg County, North Carolina;

  2. your full name, mailing address, telephone number, and email address;

  3. a clear description of all the reasons you object; include any legal support, such as documents, you may have for your objection;

  4. if you have hired your own lawyer to represent you for this objection, provide their name, bar number, and contact information;

  5. if you or your lawyer have objected in any other cases in the past five years, list the names, courts, the orders ruling on your objections, and civil action numbers for each of those cases;

  6. if you plan on calling witnesses or submitting documents at the Final Approval Hearing, provide a full list of both;

  7. whether or not you or your lawyer would like to speak at the Final Approval Hearing; and

  8. your signature (if you have hired your own lawyer, their signature is not sufficient).

For your objection to be valid, it must meet each of these requirements.

To be considered by the Court, you must file your complete objection with the Clerk of Court by August 4, 2026. You must also send a copy of the objection to the Settlement Administrator, Class Counsel, and counsel for Defendants.

Clerk of the Court

Settlement Administrator

Clerk of the Court
832 East Fourth Street
Charlotte, NC 28202

Omni Healthcare Data Incident Settlement
ATTN: Objections
P.O. Box 25226
Santa Ana, CA 92799-9958

Class Counsel

Counsel for Defendants

Scott Edward Cole
Cole & Van Note
555 12th Street, Suite 2100
Oakland, CA 94607

Casondra Turner
Milberg PLLC
260 Peachtree Street NW, Suite 2200
Atlanta, GA 30303

Christopher A. Weich
Chelsea M. Lamb
Baker & Hostetler, LLP
1170 Peachtree Street, Suite 2400
Atlanta, GA 30309

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17. What is the difference between objecting and excluding?

Objecting is telling the Court that you do not like something about the Settlement. You can object to the Settlement only if you do not exclude yourself from the Settlement. Excluding yourself from the Settlement is opting out and stating to the Court that you do not want to be part of the Settlement. If you opt out of the Settlement, you cannot object to it because the Settlement no longer affects you.

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The Court’s Final Approval Hearing

18. When is the Court’s Final Approval Hearing?

The Court will hold a final approval on August 13, 2026, at 9:30 a.m. Eastern Time via Webex.

The Court’s remote meeting rooms can be accessed by going to https://nccourts.webex.com/meet/meckcr6310.sh and selecting the "JOIN" tab. If you are unable to attend by video, you may join via phone by calling: (415) 655-0001 and using Access code: 126 653 3213.

At the Final Approval Hearing, the Court will decide whether to approve the Settlement. The court will also decide how Class Counsel should be paid, and whether to award Service Award payments to the Class Representatives. The Court will also consider any objections to the Settlement.

If you are a Class Member, you or your lawyer may ask permission to speak at the hearing at your own cost (see Question 16).

The date and time of this hearing may change without further notice. Please check this website for updates.

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19. Do I have to come to the Final Approval Hearing?

No. Class Counsel will answer any questions the Court may have. You may attend at your own expense if you wish, but you do not have to.

If you file an objection, you do not have to come to the Final Approval Hearing to talk about it; the Court will consider it as long as it was filed on time. You may also pay your own lawyer to attend, but you do not have to.

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If I Do Nothing

20. What happens if I do nothing at all?

If you do nothing, you will not receive a benefit from this Settlement.

You will also give up the rights described in Question 8.

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Getting More Information

21. How do I get more information?

This website and the Notice are a summary of the proposed Settlement. The full Settlement Agreement and other related documents are available on the Important Documents page.

If you have additional questions, you can ask for free help any time by contacting the Settlement Administrator at:

Omni Healthcare Data Incident Settlement
c/o Settlement Administrator
P.O. Box 25226
Santa Ana, CA 92799-9958
Email: info@OmniHealthcareSettlement.com
Call toll free, 24/7: (833) 386-6591

You can obtain copies of publicly filed documents by visiting the office of the Clerk of the Court, 832 East Fourth Street, Charlotte, NC 28202.

Do not contact the Court or Clerk of Court regarding this Settlement

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